I have a Bachelor’s degree in Business Administration from the University of Québec in Montreal and a Graduate Degree, 2nd Cycle in Dispute Management from the Law Faculty of the University of Sherbrooke.
I worked in the federal public service for over 30 years. I held various management positions in Operations and in the Human Resources sector. I was a Certified Mediator at the Canada Revenue Agency (CRA) for more than 10 years.
During those years, i conducted several mediations in an organizational environment for the CRA and other government departments. I developed my expertise in mediation and in harassment in the workplace. Through my experience and concern for the preservation of healthy relationships in the workplace, the latter led me to work and promote alternative methods of conflict resolution in organizations.
With recognized expertise, i’m available to offer my services in mediation, coaching and advice in conflict management to public and private organizations.
I am an accredited mediator of the Institute of Mediation and Arbitration of Quebec (IMAQ)